MTA Member of the Year 2005

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Date:

Dear Mr Rice,

I must write you this note to ensure you are fully aware of my families absolute satisfaction with the service received from you and your staff during our vehicle purchase. To have your staff come over on a Saturday evening to show my family the camry and again on Sunday evening with the Honda is something no other dealer was prepaired to do.As we work very odd shift hours that the little step further you took, THANK YOU.

The Honda was immaculate on delivery,I noted the full tank of fuel and the THANK YOU note on the dashboard.i have never experienced such sincerity in a business dealing, no wonder you are the no1 MTA member of the year! Well done.

Once again having purchased over 15 cars in my lifetime I can assure you I will come back to your dealership for my next purchase. I have already referred 2 customers to you and my daughter will be looking for a small car in 3 months.

Many thanks again

Best wishes-Go Rice Motors!

Customer: Alfio Musemici

Date: February 2006

RE: THANK YOU
Dear Mark & Ian,

I just wanted to say a big thank you for all your help in providing me with your wonderful friendly service and for helping me with everything when I purchased my car from you.

Not only do I love my car but your honesty in getting me the right car at the right price that suited me was something else as everywhere else I went they were more into pressurising me into something they wanted me to get instead of looking out for my needs.

I have to say that I have never met two most wonderful people to deal with especially in the industry you are in.

So thank you once again for all your help and for going out of your way for me it meant so much to me knowing that good old-fashioned service still exists in the motor trade and it most certainly exists at Rice Motors!

Thank you

Customer: Ms. S. Virtich

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